ECM Outsourcing Platform
To provide total or partial outsourcing of any business process, SGAIM provides an ECM Outsourcing platform which is fully integrated through telematics with the in-house systems (ERP, CRM, etc.) which are already in use by the client.
This allows our clients to integrate with their collaborators (suppliers, distributors, etc.) to optimise all processes, with the help of the advanced technology services provided by a partner such as SGAIM.
The first stage of the information management process is implemented through the Incoming Information Management (IIM) module. Incoming information is standardised and its entry into the system is made dynamic, eliminating bottle-necks in the process. According to the Enterprise Content Management Association (AIIM), processes can be slowed down by as much as 80% as a result of the slow entry of information, and because of this SGAIM offers this IIM solution.
With the objective of optimising business processes, SGAIM employs the most up-to-date Business Process Management technologies, integrating these with the existing management platform used by the client, such as ERP, improving their functionality and automating business processes.
The Business Intelligence (BI) module and control panels provide monitoring not only of the Service Level Agreement (SLA) with SGAIM, but also of processes with collaborators and internal productivity of the process.
The Enterprise Application Integration (EAI) module facilitates real-time telematic integration with the client’s business systems.
Thanks to the synergy of all its aspects, the ECM outsourcing platform provided by SGAIM is the best possible solution for information management for any company.
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