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ECM Outsourcing Platform
To provide total or partial outsourcing of any business process, SGAIM has an Enterprise Content Management Outsourcing Platform which is telematically integrated with the ERP, CRM systems, etc. already used by the client.
This information platform generates free-flowing collaboration with suppliers, distributors, etc. It enables the documents to be transferred and managed rapidly, ensuring great control over them.
The first phase of the information management process is coordinated via the Incoming Information Management (IIM) module. According to AIIM, the organisation of reference in information management, in a standard business process there is an 80% slowdown caused by inefficiencies in the inflow of information. IIM enables data capture in any documental format through the scanning of paper documentation or the automatic reception of e-documents like electronic invoices. The information obtained via optical character recognition and that received in electronic format is standardised to be integrated in subsequent business processes.
With the aim of optimising business processes, SGAIM integrates the latest Business Process Management (BPM) technologies with the client’s management platforms (ERP, CRM, etc.) improving their functionality and taking automation to the maximum level.
Business Intelligence (BI) achieves excellence in quality and productivity by identifying the inefficiencies in the process. It enables tailor-made reports to be generated as support to the different decision-making levels in the organisation.
Knowledge Discovery (KLD) extracts information for analytical and intelligent purposes, and is particularly useful for texts without a set structure (claim letters, CVs, legal texts, etc.).
Knowledge Management (KM) is the module that enables the knowledge within an organisation to be managed, via the structuring of contents and the work carried out with them.
TTID Portal is the web format content manager, aimed at work in collaboration. It includes all of the functionalities for information management.
The real-time telematic integration of data and documents with the client’s business applications is provided through the Enterprise Application Integration (EAI) module.
Output Information Management manages all the outflows of information taking into account the recipients’ different systems, for rapid task processing.
Through the synergy obtained with the ECM Outsourcing Platform modules for data capture, standardisation, automation and information analysis, SGAIM’s services achieve an average saving of 50%.
As an example, the use of Business Process Management technologies at the service of Automated Accounts Receivable increases the flow of the management of accounts receivable by an average 75%. If you would like further information on this service please click on this link.
Business Intelligence applied to document reconciliation with the Intelligent Reconciliation service enables the validations made to be controlled through reports. If you would like further information on this service please click on this link.
