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Information Management: Advanced Document Classification
In the light of globalisation and its radical economic and technological evolution, companies are forced to manage a large number of documents in different formats from customers, suppliers, partners, etc. which must be classified and organised quickly in order to provide a differential service. This involves staff training costs, the establishing of procedures that ensure the categorisation criteria, quality audits, etc. which increase costs and document processing time, without ensuring the utmost quality in the process.
SGAIM offers business process management solutionswhich include Advance Document Classification. The service enables the incoming documents to be ordered and classified via optical character recognition and linguistic and statistical technologies, making it possible to direct the documents to specific departments or people for processing. This state-of-the-art system is continually supplied with the information of each new document, incorporating automatic and assisted validations, which guarantees that the classification process is fully automatic and secure.
Benefits of Advanced Document Classification:
They can be summarised as a reduction in:
- Costs by an average of 70% – 80%.
- Time in the process
- Risk of error
due to the application of automation in the information process management.
The service can be combined with any of our solutions of Business Process Management, Business Intelligence, Knowledge Management, etc. to increase the quality of the results, manage the full information cycle and reduce prior processing of the documentation.
