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Information Management: Loyalty Plans
“Get to know your clients better and experience the benefits”
SGAIM is leader in Information Process Management and intelligent processing of business documentation. In order to speed up and control all loyalty programmes, SGAIM offers a solution that can be easily integrated with any CRM present on the market. The team of experts at SGAIM designs any type of form, always in line with the company’s needs, making the subsequent data capture easier. Every time customers fill out a questionnaire to join the loyalty plans, SGAIM receives them, processes them and publishes them immediately on the TTID Plus web portal. All the data that the company requires is captured, thus speeding up the process to award loyalty cards, obtaining up-to-date data on the consumers’ habits and enabling them to take specific actions for each market segment.
The Management of Customer Loyalty Plans entails important benefits:
- Immediate and profound knowledge of the customer: their opinions, tastes, needs, tendencies, etc.
- Ability to detect new business opportunities, converting non-conformities into possible sales.
- Synergy with the modules of Business Intelligence, Data Mining and Reporting by SGAIM, in order to discover hidden relationships among the enormous quantities of data handled.
- Guarantee of compliance with the Organic Law on Data Protection (LOPD).
- Automated management of incidents with clients.
