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Information Management: Commercial Dispute Prevention

Companies consume large amounts of economic and human resources to resolve the differences that arise with the invoices they receive from their suppliers of products and services. Around 10% of these lead to commercial disputes.  In the case of large companies, this problem can mean thousands of hours per year invested to resolve these problems.

The prevention of commercial disputes lies in the interconnection of supplier and customer invoicing systems, enabling enquiries to find out the status of their invoices and the items and prices that appear on them, to ensure there are no divergences between the invoices they issue and the agreements established. SGAIM specialises in the Information Process Management and offers an effective solution that consists of centralising the secure exchange of data.

SGAIM’s Commercial Dispute Prevention solution provides real-time access to suppliers to information from their customers to find out which items can be invoiced and enabling them to anticipate the amounts to invoice or the updated commercial agreements to guarantee the correct invoicing of the products offered or served to the customer.

With SGAIM’s solution, it is no longer necessary to devote large amounts of money and resources to the management of disputes over products and services from suppliers, enabling savings of up to 80% in costs and achieving a differential service that enables the company to focus on its business.
Among the main benefits we can highlight:

• Improved efficiency in processing supplier invoices.
  
• Reduction of slow rectification processes for invoices, credit notes, etc.
  
• Improvement in Customer-Supplier relations.
  
• Increase in the control of costs and material received from suppliers.
  
• Guarantee of correspondence between the agreements and services or products received 

Contact our specialized consultants.

Learn more about our solutions on electronic invoice.

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