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Industry Solutions: Global Banking Solution
The Banking and Financial Sector is facing an increasingly competitive and demanding market. Changes in laws and legal requirements which must be met by financial institutions have intensified. To address this, SGAIM offers solutions to the Banking and financial Sector aimed at managing the contents of their Business Processes to improve day-to-day work and speed up decision making.
At SGAIM we provide the Banking Sector with our Back Office Off-shore Service, which, through the most up-to-date Enterprise Content Management (ECM) technologies and with the help of our specialised personnel, brings an average of 70% savings in costs, as well as a 90% saving in time.
In the current climate, the Banking Sector operates within a market which is constantly changing, and it must be able to adapt rapidly to these changes.
SGAIM Solutions
The banking sector has to deal with exchanges of information in both paper and electronic formats which is completely decentralised, as well as slow processes in terms of processing personal loans, créditos rápidos, banking records, holdings, etc., high costs associated with keeping information systems up to date, and skilled staff spending time on tasks which bring no added value to the business, among other things.
To address all of these issues, SGAIM offers a wide variety of industry solutions which begin with receiving all of the information, independent of its format and origin. In this preliminary Incoming Information Management stage, the information is digitalised and converted to a single standardised format. Documents are categorised automatically, without the need for reviewing them one by one and then filing them in the appropriate place.
The automation of processes is enabled by the Business Process Management platform provided by SGAIM. In accordance with the predefined terms of business established by the individual banking institution, all of the electronic information involved in the business processes follows an optimum and secure route through the various departments and professionals, to the end of the management process.
Management of the process is strictly controlled and evaluated through the Business Intelligence module offered by SGAIM to our customers, allowing reports to be created for the purposes of monitoring, making predictions, management, etc.
Benefits
The Banking industry solution offered by SGAIM entails the following benefits:
- Speeding up of operations through automation of business processes, the standardisation of formats and the centralisation of information.
- Increase in productivity in the main business services and branches, through the outsourcing of unskilled or repetitive tasks, therefore allowing skilled staff to spend their time on tasks which bring added value to the business.
- Minimized legal risks, secure compliance with the terms and conditions of your business, providing a greater level of protection and security.
- Improved quality of customer service.
Find out more about some of our Enterprise Content Management (ECM) solutions at SGAIM, which can help you optimise your business processes within the Banking sector:
