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Information Management: Mediators
SGAIM offers tailor-made solutions for business process management in the InsuranceIndustry. Insurance companies are in constant communication with insurance brokers, insurance mediators, external agents, etc., who manage the drawing up of policies or intervene in other business processes, for example claims management.
For smooth running and seamless communication, the centralisation of all information is vital, as is the availability of access to this information for all those deemed necessary by the Insurance Company.
To respond to this need, SGAIM provides its clients with the Incoming Information Management platform. All information is stored in such a way that it is quickly and simply accessed via the internet.
Insurance mediators, brokers, etc. will have access to individual client dossiers in order to be able to offer them services of interest to them for which they do not yet have cover, as well as offering a better quality of service when it comes to providing these.
Through the Business Process Management module, the relationship between the insurance company and their external agents is automatic and transparent, and the updating of information exchanged is immediate, without the need for moving physical documents around.
Benefits
The Mediator Management Service offered by SGAIM entails the following benefits:
- Maximising business opportunities and improving the service offered to customers.
- Reduction in the time needed for exchanging information.
- Diminished risk of loss of physical documents.
- Immediate availability of information for mediators, insurance brokers, etc.
