Global Solutions: Management of CRM Surveys
At SGAIM we offer solutions to companies which process a vast quantity of client information, feeding data into their CRM (Customer Relationship Management).
The level of demand and competition between businesses means that it is vital to have systems and tools which provide knowledge about consumer trends. Surveying is a good method for gathering this information, although surveys are associated with high processing costs.
At SGAIM, where we have broad experience in intelligent information capture, we work together with your marketing department to design survey templates for achieving automated and secure data capture.
Through our intelligent capture and validation services, the process of generating conclusions from surveys becomes fast and reliable, as well as cost effective.
Our Business Intelligence module creates new reports which complement, where necessary, the CRM systems used by companies, incorporating new perspectives on relevant data which aid decision making.
Benefits
- Better knowledge of current consumer trends, which translates as an increase in sales.
- Detection of sales opportunities and potential clients.
- Support for On-demand Sales.
- Synergy between your company and your regular marketing service providers. Reduction in costs.
- Best use of survey information allowing you to offer new products of interest.
- Greater advantages drawn from customer relations
- Constant updating of information. Intensified knowledge campaigns with optimisation of costs.
- Constant availability of information.
