Consultancy Process. ECM consultancy
SGAIM ECM consultancy designs tailor-made solutions guaranteeing the security of the information involved in the process, via a rigorous analysis of the company’s initial situation in order to define its deficiencies and be able to provide the most suitable solution, and overseeing its correct introduction.
ECM Consultancy (Enterprise Content Management) service which SGAIM offers for providing the best possible service takes place in the following stages:
Analysis.
Firstly, our expert Consultants analyse the situation of the company, the sector to which it belongs and the market in which it operates, in order to be able to offer the best possible solution based on all the available information.
- Diagnosis.
Once the preliminary analysis has been carried out, the problems experienced by the company concerning information management, as well as the reasons for these deficiencies, are diagnosed.
- Design of a Solution.
Our industry-specific specialised consultants offer a personalised solution to the specific problems of each of our individual clients, at all times taking into account the initial analysis.
- Implementation of the Solution.
The Consultancy process continues throughout the implementation of the solution to ensure that it is carried out correctly.
- SLA Follow-Up.
The follow-up provided by the Service Level Agreement (SLA) is a guarantee of the ongoing optimisation of the quality of information and of the parameters of the service.
Stages of Project Development.
ECM consultancy. All the phases of the consultancy process are key to the optimisation of results
